Frist Choice Insurance

Heather Hawthorn- Owner/Agent

Tabitha Farmer  -Accounts Receivable

Jaclyn Farmer graduated from Madisonville High School in Madisonville Texas in 2002. After graduation she moved to the Beaumont area where she attended Lamar University, later she attended Texas State University in San Marcos, TX. She then moved back to the Beaumont area in 2013 where she started working for First Choice Insurance.  She has continued to work for the company moving up from receptionist to agent/assistant.  When not working she enjoys reading, baking and spending time with her family.

Diane Forsythe  - AFLAC Agent

Pam Sellers  - Personal Lines CSR

Jaclyn Farmer  - Agent/Assistant to Heather

Ashlee Ziegenbein  -Assistant to Krysta

Meet the FCI Team

Tabitha Farmer grew up in Madisonville, TX and after graduating from high school in 2000 she attended Howard Payne University in Brownwood, TX. There she earned her bachelors in art communication specializing in computer graphics.  After living in San Marcos, TX for 10 years she moved to Beaumont, TX to work for First Choice Insurance.  She enjoys drawing and painting when she gets the chance and has designed a couple of logos for a local business as well as the First Choice Insurance logo.  She also enjoys going fishing, hanging out with family and friends, and going to sporting events.

Joe T. Woods -Agent

Ashlee Ziegenbein is an assistant to Krysta Wheeler at First Choice Insurance.  Ashlee moved to Texas after living in Southern California her entire life. She is currently a bearcat at Sam Houston State University perusing an undergraduate degree in Political Science. 

Caren "Kay" Holloway -Owner/Agent

Krysta Wheeler  -Agent

Meet the FCI Team

Madeline Bryant -Assistant to Kay

Krysta Wheeler is the Life and Health Specialist at First Choice as well as working with the Personal Lines department. She holds a Bachelors of Science in Corporate Communication from Lamar University and began graduate studies at University of Texas in Sociology. Krysta loves to travel and even lived in the South of France before returning home to the US. At that time she was the Director of Sales & Events at several venues, hotels and conventions centers.  After being married in 2011 she chose to make a career change and become an Insurance Agent with FCI. Krysta now resides with her husband and two children in Montgomery, TX. 

Heather is a 2003 Graduate of Vidor High School who began her career in 2001 working for her mom Caren “Kay” at her Farmers Office and later with a local Allstate office. She thought maybe this wasn’t her preferred job so she went on to manage two local Merle Norman Cosmetics locations from 2003-2008 while she earned her B.A. in General Studies with a concentration in Business from Lamar University. She graduated in 2009 and together with her mom Caren “Kay” Holloway they opened First Choice Insurance Services, LLC December of 2008.
As a business owner and insurance agent, Heather works directly with multiple providers to insure her clients the best possible price. Her focus is Home Insurance and she specializes in first time home buyers and Investors who rehab properties for sale or rent. Heather's background makes her uniquely qualified to consult with clients to create solutions for insurance coverage. Heather has an interest in helping consumers understand the buying process and helping them to achieve their coverage and budget goals. She has been known to sit with a client and consult with their mortgage company to insure that they understand things such as escrow accounts and other fees or cost associated with their homeownership.
When she is not working - Heather spends as much time as possible with her son Carter, daughter Reese and husband  D.J. She enjoys weekends at Sam Rayburn Lake, Home Improvement Projects, Crafting & Music. As a wife, mother, and home owner she can relate to her clients desires to have the best coverage at the best price with the least amount of hassle.